Main roles of an agent in China
An agent in China works in the interest of his international clients. His main goal is to help you reduce the risks and costs of buying in China.
Control risks
Risks can appear at any time of the purchase in China: at the selection of a Chinese partner, before paying, during production and before shipping.
An agent in China must be able to support you at each stage by offering services of research and selection of Chinese suppliers, verification of the purchase conditions, accurate follow-up of the production and inspections of the goods (before, during and after the production).
These services proposed by the agent in China are essential to ensure you a serenity throughout the order and the quality of the goods at reception.
Control costs
Ordering from China also means limiting the costs associated with the purchase. The most common motive for buyers is to buy cheaper for the same quality.
However, there is no quick fix, even in China. For a Chinese factory, reducing the price means saving on raw materials.
The role of an agent in China is to make sure that the factory respects the terms of purchase and to clearly communicate to the buyer the implications of a price reduction.
The duty of an agent in China is also to protect buyers from indirect costs related to inappropriate purchasing habits in China. Any error or oversight in purchasing in China can be reflected heavily in the total costs of importing or distributing products (substandard products, quality problems, poor finish, poor materials, high customer returns, etc.).
Main services of an agent in China
An agent in China we supports you and secure each steps of your procurement.
Research and selection of suppliers
Sourcing (on B2B exhibitions or online)
Suppliers audit
Investigation and audit
Order management
Order preparation, Production follow-up, Communication assistance
Expedition
Preparation and transport follow-up
Conclusion
Buying in China is perilous for any buyer, informed or not. Once you have decided to buy from Chinese suppliers, you will have to make sure that your purchases are done correctly and that the risks are limited.
For this, you can, like many international brands (Carrefour, Maison du Monde, Habitat, etc.), rely on an agent in China with offices on site that will support and guide you so that you can focus, not on solving problems in China, but rather on making sales in your country.
The agent in China must listen to you, everything he does must be transparent with you. A plus is to propose a follow-up through an efficient computer system (ERP), customizable services and that you can prepare them together (and not through an impersonal online form).
The key is to choose the right partner in China.
We are able to respond to each of your sourcing issues in China.